The Timex Watch Company
Timex Group B.V. is one of the best-known American watch companies. Timex's U.S.
headquarters are located in Middlebury Connecticut and it has substantial
operations in China, the Philippines and India and full scale sales companies in
Canada, the UK, France and Mexico.
The company began in 1854 as Waterbury Clock in Connecticut's Naugatuck Valley,
known during the nineteenth century as the "Switzerland of America." Sister
company Waterbury Watch manufactured the first inexpensive mechanical pocket
watch in 1880. During World War I, Waterbury began making wristwatches, which
had only just become popular, and in 1933 it made history by creating the first
Mickey Mouse clock under license from Walt Disney, with Mickey's hands pointing
the time.
During World War II, Waterbury renamed itself U.S. Time Company. In 1950 the
company introduced a wristwatch called the Timex. Over the next three decades,
Timex was sold through a series of advertisements which emphasized its
durability by putting the watch through "torture tests," such as falling over
the Grand Coulee Dam or being strapped to the propeller of an outboard motor,
with the slogan "It takes a licking and keeps on ticking." With the help of
former Olympic broadcaster, spokesman John Cameron Swayze, sales took off. The
company later became Timex Corporation, then Timex Group and, to date, has sold
over one billion watches.
The company has remained very competitive and the Timex brand continues its
dominance through present day. Its primary market remains the United States and
Canada, although the Timex brand is sold worldwide due to its ability to
capitalize on its strong brand image and reputation for quality.
One of the most successful and important features available on many Timex
watches is the Indiglo backlight system. Indiglo is a brand name of Indiglo
Corporation, solely owned by Timex for licensing purposes. Timex
electroluminescent lamps, branded Indiglo, were introduced in 1992 in the
Ironman watch line. They were an immediate success. The Indiglo® lamp uniformly
lights the surface of the Timex’s watch dials in a manner that makes the dial
read very easily in many different light settings. In some newer watches the
Indiglo backlight only lights up the numbers, rather than the entire LCD
display, which is achieved by means of a specialized film that inverts the LCD
transmissivity.
Today, Timex Group products are manufactured in the Far East and in Switzerland
often based on technology that continues to be developed in the United States
and in Germany. With a large and varied line of watches, Timex has the style for
everyone. From the locker room to the board room, there is a great Timex style
time-piece for you.
Timex Warranty Information
The Basic Coverage:
This TIMEX Watch (but not any battery, crystal, band, or strap) is warranted to
the owner for a period of ONE YEAR from the date of purchase against defects in
manufacture by Timex Corporation - not by the dealer from whom the watch was
purchased.
What Timex Will Do:
If this watch develops such a defect within the one year period, it will be
repaired (i.e. a new or thoroughly reconditioned and inspected module will be
installed or replaced and a watch of equal value and similar appearance will be
supplied) at our option, provided it is returned with a $7.00 check or money
order to cover costs of postage, handling, and service, and you provide proof of
purchase and date of purchase.
This Limited Warranty Does Not Cover:
- Timex will not repair defects relating to servicing not performed by Timex
Corporation.
- Timex will not provide any warranty service if your watch shows evidence that it
has been tampered with, misused, abused, or altered; for example: moisture
damage sufficient to affect the proper function of the watch; damage to the
case; or visible cracking of the crystal.
- Timex reserves the right to charge you for a replacement battery, if the battery
in your watch is depleted. No additional charge will be made unless the one year
warranty has expired or servicing is necessary for reasons beyond our control,
in which case a moderate charge will be made.
- TIMEX IS NOT LIABLE FOR INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES. Some
states do not allow the exclusion or limitation of incidental, special, or
consequential, damages, so the above exclusion or limitation may not apply to
you.
Your Rights Under Implied Warranties and State Law:
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER EXPRESSED WARRANTIES, OBLIGATIONS
OR LIABILITIES. TIMEX LIMITS THE DURATION OF ANY WARRANTY IMPLIED BY STATE LAW,
INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTIBILITY AND
FITNESS FOR A PARTICULAR PURPOSE, TO ONE YEAR FROM THE DATE OF ORIGINAL
PURCHASE. Some states do not allow limitations on how long an implied warranty
lasts, so the above limitation may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights which vary from state
to state.
Care of Your Watch:
- Avoid exposing your watch to water, steam, or other forms of moisture, if it is
non-water-resistant.
- If the lens becomes damaged, have it replaced at once to avoid damage to the
module.
- When your battery is depleted, have it replaced promptly. The particular type of
battery is indicated on your caseback.
Service of Your Watch:
If your TIMEX watch should ever need servicing, either send it to Timex
addressed as follows:
HOTLINE WATCH SERVICE
P.O. Box 2740
Little Rock, AR 72203
Because of possible loss, we recommend insuring your watch, return receipt
requested, when using the mails. If you do not obtain the proper receipt within
a reasonable time, start a tracer through the originating post office.
NEVER INCLUDE A SPECIAL WATCHBAND OR ANY OTHER ARTICLE OF PERSONAL VALUE IN YOUR
SHIPMENT. PLEASE NOTE THAT WE MAY SUBSTITUTE A WATCH OF EQUAL VALUE AND SIMILAR
APPEARANCE FOR YOURS ON BOTH IN-WARRANTY AND OUT-OF-WARRANTY REPAIRS.
For your convenience in obtaining factory service, participating Timex retailers
will be pleased to provide you with a postage-paid, pre-addressed Watch Repair
Mailer.
TIMEX is a trademark and a service mark of Timex Corporation. REG. U.S. PAT. &
TM. OFF.
